We’re here to help! At Craftways, your crafting experience matters to us. Whether you have a question about an order, a publication, or an upcoming delivery, our customer care team is happy to assist you.
How Can We Help?
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Questions about your introductory offer or current subscription
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Billing or payment inquiries
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Returns, cancellations, or address changes
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General questions about Craftways publications or offers
Get in Touch
The easiest way to reach us is by completing the contact form below. Please include as much detail as possible so we can assist you quickly and accurately.
Our customer care team reviews all messages and responds as soon as possible during regular business hours.
Prefer to Write to Us?
You may also contact us by mail:
Craftways Customer Service
P.O. Box 761
Stevens Point, WI 54481-9974
Our Promise to You
We stand behind every Craftways publication with a 100% risk-free guarantee. If you’re not completely satisfied, we’ll work with you to make it right.